Bulk billing means we bill Medicare directly for your telehealth appointment and accept the Medicare rebate as full payment. If you are eligible, you pay $0 out of pocket - there is no gap fee. Bulk billing is only available for certain telehealth services under Medicare rules. It is not available for every appointment or every patient.

From 1 November 2025, patients registered in MyMedicare with a practice have easier access to longer Medicare-funded telehealth consultations and expanded bulk billing incentives.

If you do not meet the requirements for bulk billing BulkBill.Doctor still offers convenient private paid telehealth appointments.

Our private fees are set based on the standard Medicare rebate for each appointment type, with a small gap. You will know the exact fee before you book, and you can claim the Medicare rebate back afterwards (usually via the Medicare app or online).